Effective Date: 10/12/23

This Privacy Policy outlines how www.kellyhigdon.com ("we," "our," or "us") collects, uses, discloses, and safeguards your personal information in relation to our website and the services we provide. Your privacy is of utmost importance to us, and we are committed to protecting your personal information.

1. Information We Collect

1.1. Personal Information: We may collect personal information when you voluntarily provide it to us, such as your name, email address, phone number, and other contact information.

1.2. Payment Information: When you make payments for our services, we may collect financial information, such as credit card details. We ensure the secure handling of this data through third-party payment processors.

1.3. Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, device information, and access times.

1.4. Communications: We may collect information when you contact us or when we communicate with you. This may include emails, chat logs, or other correspondence.

1.5. Health Information: If you provide health-related information in the context of our services, such as during a consultation or registration, this information will be treated with the utmost confidentiality and used solely for the purpose for which it is provided.

2. How We Use Your Information

2.1. Service Provision: We use your personal information to provide the services you request, such as scheduling Reiki and breathwork sessions, sending appointment reminders, and offering personalized recommendations.

2.2. Communication: We use your contact information to communicate with you, respond to inquiries, and send updates related to your appointments or our services.

2.3. Payment Processing: We use your financial information to process payments for the services you have requested.

2.4. Website Improvement: We may use usage information to analyze and enhance the performance and user experience of our website.

3. Disclosure of Your Information

3.1. We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in providing our services, such as payment processors, and only to the extent necessary to deliver these services.

3.2. We may also disclose your information to comply with legal obligations or to protect our rights, privacy, safety, or property.

4. Security

We are committed to ensuring the security of your personal information. We implement a variety of security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

5. Your Privacy Choices

5.1. You can access, update, or delete your personal information by contacting us.

5.2. You may choose to opt out of receiving promotional communications from us by following the opt-out instructions in those communications.

6. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices and services. Any changes will be effective upon posting the revised policy on our website.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at kelly@kellyhigdon.com

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.